Privacy and Cookie Policy

Last Updated: January 14, 2026

The Independent ("we," "us," or "our"), located at 615 Front Street, Floor 1, Georgetown, SC 29440, is committed to protecting the privacy of our guests. This policy explains how we collect, use, and share your information when you visit our restaurant or use our website.

1. Information We Collect

We collect information that allows us to provide a high quality hospitality experience. This includes:

Contact Details: Your name, email address, phone number, and physical address.
Reservation and Event Data: Information regarding your table bookings, guest counts, and private event inquiries.
Financial Information: Payment details for gift cards or event deposits, which are processed securely through our PCI compliant partners.

2. Our Technology Partners

To provide seamless service, we share data with the following industry leading platforms:

OpenTable: For managing dining reservations and guest preferences.
Tripleseat: For managing private event inquiries, contracts, and execution.
Klaviyo: For guest relationship management (CRM) and personalized email marketing.
Paytronix: For the purchase and management of digital and physical gift cards.
YouTube: For hosting and displaying video content on our digital platforms.

3. Analytics and Advertising

We use data to understand our website traffic and ensure our marketing is relevant to your interests:

Google Analytics: To analyze how visitors interact with our website.
Meta and Google Ads: We share data from our website and Klaviyo lists with Meta and Google. This allows us to show you relevant advertisements and measure the effectiveness of our marketing.

4. Cookie Policy

Our website uses cookies to improve your experience. These are small files stored on your device.

Essential Cookies: Necessary for the website to function, including secure transactions.
Performance Cookies: Used by Google Analytics to help us improve the website experience.
Marketing Cookies: Used by Meta and Google Ads to deliver personalized ads and track performance.
Functional Cookies: These support features like YouTube video playback and reservation widgets.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our site.

5. Data Security

We do not sell your personal information. We maintain administrative and technical safeguards to protect your data. We only share information with the service providers listed above to facilitate our business operations.

6. Contact Information

If you have questions about this policy or wish to request access to or deletion of your data, please contact us:

The Independent
615 Front Street, Floor 1
Georgetown, SC 29440
Email: theindependent@theindigoroad.com
Phone: (854) 855-8251